NETCOM Business Contact Center S.A. - Essential Costa Rica

NETCOM Business Contact Center S.A.

We decided to license in the essential Costa Rica brand to promote our competitiveness in the Costa Rican market and thus strengthen our quality standards in order to create synergies and seek to promote NETCOM Business Contact Center beyond costarrican market. In addition to the fact that we are known for promoting social and economic progress in harmony with nature, excellence and quality standards in our people.Fernando Murillo Porras – General Manager

Fernando Murillo Porras
General Manager

We represent



Social Progress


Costa Rican Rooting

Know Us

We are a business group with headquarters in Panama and offices in Costa Rica, we are dedicated to developing competitive advantages for our clients through the delivery of innovative and specialized contact center services. We have 3 sites in Costa Rica with more than 1200 technological positions and 1 in Panama with more than 150 technological positions. We serve more than 2.000.000 multichannel interactions per month of our clients from different sectors of the economy Finance, Telecommunications, Consumer Goods, Technology, Energy, Insurance, Service Desk, Health, among others. We work with the highest technology platforms, we are certified in COPC Guide to Performance Improvement and our strategic staff is trained and certified in the best Contact Center practices.